Recently, our after-sales technical team traveled thousands of miles to Germany to visit many customers and provide them with comprehensive inspection and maintenance services for home energy storage systems. This visit not only demonstrated our fulfillment of our commitment to customers, but also reflected our considerate and professional after-sales service concept.
During the visit, the after-sales technicians inspected the customer’s home energy storage system in detail, especially the LUX-X-48050LG01 stacked battery installed in a customer’s home. This battery is deeply loved by customers for its stackable design and easy installation. At the same time, the built-in fire extinguishing aerosol device provides a solid guarantee for the safety of household electricity use.
According to customer feedback, the LUX-X-48050LG01 stacked battery brought warmth to his family in winter and achieved self-sufficient electricity supply. This not only improves the comfort of family life, but also reduces electricity bills, truly achieving a win-win situation of energy conservation, environmental protection and economic benefits.
Behind the busy figures of after-sales technicians, customers also expressed their recognition and gratitude for our products. One customer mentioned in particular: “Your products are really great and have brought great convenience to our family. We are deeply moved that you came all the way here this time. To express our gratitude, we specially prepared snacks and coffee, and we hope you will like them.”
This trip to Germany not only deepened the communication and contact between us and our customers, but also made us deeply feel the importance of caring service in winning the trust of customers. In the future, we will continue to uphold the concept of “customer first, service first”, continuously improve the quality of after-sales service, and provide customers with better products and services.
Here, we also express our sincere thanks to all customers who support and trust us. We will continue to work hard to give back to every customer’s love and support with more outstanding products and services.
Every visit and service is the practice of our commitment to customers. In the future, we will continue to move forward, continue to innovate and break through, and create a better life experience for customers. Thank you again to all customers for their support and trust, let us work together to create a more brilliant future!